The performance issues impacting external API services and credit score functionality have been resolved. AWS is continuing to monitor backend services to ensure full stability. We will continue to observe the system and follow up if any further action is required.
Posted Jul 15, 2025 - 11:00 PDT
Identified
We continue to experience performance issues affecting external API services and credit score functionality. The incident began at 7:45 AM Pacific Time and is ongoing. Our team is actively working on mitigation and is engaged with AWS Support, as some underlying AWS services are experiencing issues. We will provide updates as we learn more.
Posted Jul 15, 2025 - 09:25 PDT
Update
We observed performance degradation affecting external API services and credit score functionality from 7:45 AM to 8:09 AM Pacific Time. Performance has stabilized, and we continue monitoring the affected services to ensure full recovery.
Posted Jul 15, 2025 - 08:44 PDT
Update
We are continuing to monitor for any further issues.
Posted Jul 15, 2025 - 08:37 PDT
Monitoring
We experienced performance degradation impacting external API services and credit score functionality from 7:45 AM to 8:09 AM Pacific Time. Some user requests may have been affected during this window.
Posted Jul 15, 2025 - 08:09 PDT
This incident affected: API Core Service and Credit Service.